AI Email Automation for a US Law Firm
A US law firm handled high volumes of client, court, and counsel email by hand — reading each, pulling matter context from Clio, drafting, then polishing with AI. Routine replies took 7–10 minutes.
An n8n automation linking Outlook (Microsoft Graph) and Clio. An AI agent runs 24/7: filters irrelevant mail, pulls matter context automatically, and drafts a context-aware reply ready to review and send.
Replies now take 1–2 minutes to review and send instead of 7–10 — about 80% faster — with irrelevant mail filtered out before it reaches the queue.
≈80%
faster replies
1–2m
per email
24/7
always on
100%
matter context